Privacy policy

Privacy Policy

Last updated: November 2026

This Privacy Policy explains how Mr. Health ("we", "us", "our") collects, uses and shares your information when you visit shopmrhealth.com or purchase from us.

Information we collect

Information you provide: name, email address, phone number, shipping and billing address, and order details when you place an order or contact us.

Information collected automatically: IP address, browser and device type, pages viewed, referring website or ad, and actions on our site, collected through cookies, pixels and similar technologies.

Payment information: your card details are processed securely by our payment providers. We do not store your full card number.

How we use your information

To process and ship your orders and send order and tracking updates
To provide customer support and handle refunds
To prevent fraud and keep our site secure
To measure and improve our website and advertising
To send marketing emails, only if you opted in (you can unsubscribe at any time)
To comply with legal obligations

Cookies and advertising technologies

We use cookies and similar technologies, including the Meta Pixel and server-side event tools, to understand how visitors use our site, measure the performance of our ads and show relevant ads on platforms such as Facebook and Instagram. You can control cookies in your browser settings and manage ad preferences in your Meta account settings.

How we share your information

We do not sell your personal information for money. We share it with service providers that help us run our business, such as:

Shopify (store platform, checkout and payments)
Our fulfillment partner and shipping carriers (to pack and deliver your order)
Advertising and analytics providers, such as Meta
Email and customer support tools

We may also disclose information when required by law or to protect our rights.

Data retention

We keep your information for as long as needed to fulfill orders, meet legal and accounting requirements and resolve disputes.

Your rights

Depending on where you live, including California and other U.S. states, you may have the right to access, correct or delete your personal information and to opt out of certain data sharing for advertising purposes. To make a request, email us at support@shopmrhealth.com. We will respond within the time required by law.